Privacy Policy

Your privacy matters to us. We’re a small local company, and we treat your personal information with the same care and respect we give to our guests.

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1. Information We Collect

We collect only the information we need to provide you with our services, such as:

 

• Your name, contact details, and booking information when you make a reservation or inquiry.

• Optional information you choose to share (e.g., dietary restrictions, health conditions relevant to the activity).

• Photos or videos taken during tours only with your consent.

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2. How We Use Your Information

We use your information to:

 

• Process and confirm your bookings.

• Communicate with you about your tour or any changes.

• Improve our services and guest experience.

• Share photos or reviews on our website or social media only if you’ve given permission.

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We never sell or share your data with third parties, except where required by law or necessary to complete your booking (e.g., payment processing).

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3. Data Storage & Security

Your personal data is stored securely and accessed only by authorized team members.

We take reasonable steps to protect it from loss, misuse, or unauthorized access.

 

4. Photos & Media

We love capturing moments from our tours, but we respect your privacy. If you don’t want to appear in any photos or videos, please let us know before the tour begins, and we’ll make sure your wishes are respected.

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5. Cookies & Website Use​

Our website may use cookies to help improve performance and user experience. You can choose to disable cookies in your browser settings at any time.

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6. Your Rights

You can contact us anytime to:

 

• Request access to your personal data.

• Ask us to correct or delete your information.

• Withdraw consent for photo use.

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7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 info@duoutdoors.com

📞 +385996634036