Terms & Conditions

Welcome to our little corner of Dubrovnik! Before joining any of our tours or experiences, please take a moment to read our Terms & Conditions. By booking with us, you agree to the following:

1. Booking & Payment

All bookings must be confirmed through our official website or directly with our team.
Payment is required to secure your spot. You will receive a confirmation email once your booking is complete.

2. Cancellations & Refunds

Cancellations made at least 24 hours before the start of the tour are eligible for a full refund.
Cancellations made less than 24 hours before the tour or no-shows are non-refundable.
You may reschedule free of charge if you contact us at least 24 hours before the tour, or in the event of bad weather on the day of your tour.
We reserve the right to cancel a tour due to unsafe weather conditions or unforeseen circumstances. In that case, you’ll receive a full refund or the option to reschedule.

3. Safety & Participation

All participants must follow the instructions of our guides at all times.
You are responsible for assessing your own fitness and health before joining an activity.
We reserve the right to deny participation to anyone who appears to be under the influence of alcohol or drugs, or who behaves in a way that may endanger others.

4. Personal Belongings & Liability

Please keep an eye on your personal items — we cannot be held responsible for lost or damaged belongings during the tour.
By joining our tours, you acknowledge that outdoor activities carry a certain level of risk. Our team always prioritizes safety, but participation is at your own risk.

5. Photos & Media

During our tours, we sometimes take photos or short videos to capture the experience. We may use these for promotional purposes (website, social media, etc.).
If you prefer not to appear in any materials, just let us know before the tour begins — we’ll absolutely respect your privacy.

6. Respect for Locals & Nature

Our philosophy is based on authentic, responsible travel. We ask all guests to respect the local culture, environment, and community.
Leave only footprints, take only memories — and maybe a few photos!

If you have any questions or special requests, please contact us directly — we’re always happy to help and make your experience as smooth and enjoyable as possible.

Terms & Conditions

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